Chief Operations Officer (COO) FinTech​

Job Description

As the Chief Operating Officer, you will be responsible for overseeing our day-to-day operations and ensuring that our business is running smoothly. You will work closely with other members of the executive team to develop and execute our business strategy. You will also work closely with other departments, including technology, marketing, and finance, to ensure that our operations are aligned with our business objectives.

Job Summary

  • Oversee and manage all aspects of the company’s operations, including product development, customer service, and technology.
  • Develop and implement policies, procedures, and protocols to ensure the smooth and effective functioning of the organization.
  • Create and manage budgets, financial reports, and financial plans that align with the organization’s goals.
  • Oversee the development and implementation of programs and initiatives that support the organization’s mission.
  • Manage and mentor the organization’s staff, including hiring, training, and performance evaluations.
  • Develop and maintain positive relationships with partners, donors, and stakeholders.
  • Ensure compliance with all legal and regulatory requirements.


  • Bachelor’s degree in business administration, computer science, or related field (Master’s degree preferred).
  • Minimum of 7 years of experience in fintech operations, including at least 3 years in a senior leadership role.
  • Proven track record of developing and implementing successful strategies to support the growth and sustainability of a fintech company.
  • Strong financial management skills, including experience with budget development and monitoring, financial analysis, and reporting.
  • Excellent leadership and team management skills, including the ability to motivate, mentor, and manage a diverse staff.
  • Excellent communication and interpersonal skills, with the ability to build relationships with partners, investors, and stakeholders.
  • Strong problem-solving and decision-making skills, with the ability to think strategically and creatively.

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